RETURNS & REFUNDS

All products come with a FREE replacement warranty for 14 days from purchase under the following circumstances. 

please contact us at support@artcraftbeauty.com within 48 hours of receiving your order in the Following Condition.

  • If your purchase does not match the description or is the item is defective
  • If you received the wrong item
  • For defective or faulty products, please take photos or videos and do mail us.

PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.

Invalid Reasons for replacement or refund

Buyer no longer wants the items

This is the most common example which we cannot honor if we want to continue offering great value at Desishopee®. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

Buyer found items cheaper somewhere else 

Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.